Question 1

What does ElMaestro Code build?

Accepted Answer

We design and develop production-grade software: custom CRMs, SaaS platforms like Reservation-Link, and domain solutions such as our modular blockchain investment platform (MLP).

Question 2

Do you support custom requirements?

Accepted Answer

Yes. Our solutions are modular and customizable. We adapt architecture, workflows, and integrations to your specific needs.

Question 3

What is ElMaestro Code?

Accepted Answer

ElMaestro Code is a visionary software company that specializes in building highly scalable web applications, custom enterprise software, and powerful SaaS products like our Blockchain Investment Platform (MLP) and Reservation-Link. We empower businesses with innovative digital solutions to optimize operations and drive growth.

Question 4

Where are your branches located?

Accepted Answer

Our headquarters are in Egypt, with key branches in the United Arab Emirates (UAE), Portugal, and the United States to serve our global clientele.

Question 5

What types of businesses do you work with?

Accepted Answer

We work with a wide range of clients, from SMBs and startups to established enterprises in industries such as hospitality, retail, logistics, fintech, and services.

Question 6

Why should I choose ElMaestro Code?

Accepted Answer

We differentiate through agile and speedy delivery, proven expertise, a client-centric approach, and a commitment to scalable, future-proof solutions — with transparent collaboration and a user-first design philosophy.

Question 7

What is the difference between your custom CRM and an off-the-shelf CRM?

Accepted Answer

An off-the-shelf CRM is a pre-built solution that you have to adapt your business to. Our custom CRM is a bespoke solution that we design and build from the ground up to fit your unique sales, marketing, and service workflows, ensuring maximum efficiency and productivity.

Question 8

What services do you offer in web development?

Accepted Answer

We offer a full spectrum of web development services, including front-end excellence with frameworks like Next.js and React, and robust back-end systems using technologies such as Node.js and PostgreSQL. Our expertise also includes DevOps and CI/CD to ensure efficient and reliable delivery.

Question 9

Do you offer API development?

Accepted Answer

Yes, we build powerful and secure REST/GraphQL APIs that allow for seamless data exchange between your applications and other services, ensuring your entire digital ecosystem is connected and works together flawlessly.

Question 10

How long does implementation take?

Accepted Answer

Typical implementations begin within 1–2 weeks after discovery. Timelines vary by scope and number of integrations.

Question 11

Do you handle data migration?

Accepted Answer

Yes. We plan migration, validate data quality, and execute with rollback and verification steps for safety.

Question 12

What is your development process like?

Accepted Answer

Our process is a collaborative partnership built on an agile methodology. It begins with a deep discovery and strategy phase, followed by design and prototyping. We then work in iterative sprints, delivering functional pieces of the application every two weeks. We ensure continuous quality assurance and provide ongoing support after launch.

Question 13

How long does it take to develop a custom solution?

Accepted Answer

The timeline for a custom solution varies depending on the complexity and scope of the project. After our initial discovery and strategy phase, we can provide you with a detailed project roadmap and a clear timeline for delivery.

Question 14

How can I get started with a project?

Accepted Answer

It's simple. You can contact us through our website, and we'll set up an initial consultation to discuss your business needs and how we can help.

Question 15

How is pricing structured?

Accepted Answer

We offer transparent pricing by product and services. SaaS is subscription-based; custom builds are project-based with clear milestones.

Question 16

Do you provide estimates?

Accepted Answer

Yes. After a short discovery call, we provide a scoped proposal with timeline and cost breakdown.

Question 17

What support is included?

Accepted Answer

We include post-launch support windows, optional SLAs, and knowledge transfer. Support plans are tailored to your operations.

Question 18

Do you offer training?

Accepted Answer

Yes. We provide admin and end-user training, plus documentation aligned to your rollout plan.

Frequently Asked Questions

01. General

02. Services

03. Implementation

04. Pricing

05. Support

Still have questions?